(We will be looking to expand the FAQ as more questions that we may have missed are brought to our attention.)
What if I have a schedule Conflict and can’t make it, or I injure myself? Can I get a refund?
The Cowtown has a 42-year policy of not offering refunds or deferments. However, due to having to move the race and cancel the Full and Ultra, runners are able to defer their registration to the 2022 or 2023 race years. Registered runners who become injured or are unable to make the event will be able to defer, move to virtual, or transfer their entry fee to someone else for a fee of $25.
Since we are a 501(c)3 nonprofit, you may use your race registration as a charitable donation for your tax purposes. (Our tax ID is 75-2198418).
How do I transfer my race to another runner?
Login into Race Roster. There are transfer instructions on the main page under the pricing table. You can transfer your entry up until April 15th for a $25 fee.
What if I want to change my race?
Before December 31st you can change your race online for no fee. From January 1st until February April 1st, you can change your race online with a $25 change fee. To do this, login into RaceRoster and click “Transfer.”
RACE CHANGE CALENDAR
- January 31st: Final day to change your race online at no charge
- February 1st – April 15th: You may change your race online (fees apply).
- After April 15th: There will be no more changes to races after this date.
Do you allow strollers?
Strollers are allowed for your children, provided you indicate this during your registration. Strollers are defined as something pushed, not pulled.
In addition to indicating on your registration that you plan to push your child in a stroller, we require you to start in the last corral, regardless of your pace. In the interest of safety for you, your child(ren), and all participants, you must use caution and yield the right of way to other runners.
Is the Cowtown Marathon a Boston Qualifier?
The Cowtown Marathon is normally a qualifier for The Boston Marathon. However, due to the COVID outbreak, we are not going to be a Boston qualifier for 2021.
I cannot make it to packet pick-up. Can I have a family member or friend pick up my packet for me?
Yes. To do so, they will need your full name, DOB, which race you’re registered for, Bib number, and their Driver’s License. Bib assignments will be sent out prior to race week.
How long is the course open?
Once the last batch of runners has started, the 5K, 10K, Half presented by Miller Lite, and Healthy Hig Relay courses will be open for 4 hours.
Do you allow walkers in the Half Full, & Relay?
ALL TIMES SUBJECT TO CHANGES.
Yes, walkers are welcome as long as they are able to complete the course within the cutoff time. The Half Marathon will remain open and completely supported for 4 hours AFTER the last batch has started.
Will there be gear check available?
There will not be a Gear Check on race day. You will need to make your own arrangements for any items that you would normally place into our Gear Check.
Will there be pace leaders for the Half & Full?
Yes. We have pace leaders for all marathon events. They will be announced closer to race day.
Can I change which corral I start in?
No. Corrals are assigned based on your listed predicted pace per mile on your registration. You can, however, move backward in corrals. For example, if you have been assigned Corral 2, you can start in Corral 5 if you’d like. However, you may not move forward into Corral 1.
WE WILL BE CHANGING THE WAY WE START THE RACE. MORE DETAILS TO COME.
Does The Cowtown donate to a charity?
The Cowtown Marathon is a nonprofit organization promoting health and fitness in the community. By running Cowtown races, runners are supporting The C.A.L.F. (Children’s Activities for Life & Fitness) Program, which provides training to help children develop a lifelong love of fitness. A grant program is offered for students in need of funding their entries into the Kid’s 5K Presented by Academy Sports. In addition, these children are provided with school visits from our staff, where they are given training tools, instruction on nutrition and running tips, and quality running shoes to help them achieve their goals.
The Cowtown has partnerships with several local charities where runners raise funds for various causes, such as Alzheimer’s Association and Team RWB.
Where are your fluid stations along the courses?
The fluid stations are located approximately every 1.5 miles along the courses. Each fluid station will have water and an electrolyte replacement. There will be medical support and portalets at each station.
Do you allow pets on the course?
No. Due to the large number of runners, we do not allow pets on the course, for their safety and for the safety of all our runners.
What is the Cowtown Challenge?
The Cowtown Challenge is for anyone registered who completes two races–one on Saturday and one on Sunday. If you can register for your Sunday & Saturday race at any time. Doing it separately? No worries. As long as you are registered by the same name and birth date, our system will automatically recognize you as a Cowtown Challenge runner. As a Challenge runner, you will also receive a 2020 challenge jacket and challenge finisher’s medal after your Sunday race.
What if I register for my two races at separate times, will I still be in The Cowtown Challenge?
You will receive an email from a member of either the Cowtown team or the RaceRoster support team for the $20 challenge upgrade, and once paid you’ll be registered for the additional challenge swag.
If you do not choose to upgrade to the challenge, you will not receive the swag that is provided for challenge participants.
Do I have to run the provided course?
No. You are free to run anywhere you would like! The course is just for those who would like to get out and feel comfortable running it.
What if the app will not work at all?
Use another form of tracking, whether it is a different app or watch. Then you can send your results to [email protected] and we will enter it into the system.
What if I get off course?
If you are out on the course and you miss a turn or get lost, turn around and find the last known turn then continue on. The app will still track your run, and will add any distance you had to backtrack.
What if I don’t complete the run by 7:00 PM?
You will have as long as you need to complete the run, but you MUST start before 7:00 PM.
What if I don’t have the route?
No problem! You are free to run The 2020 Virtual CALF Run wherever you want! The provided course is just for those that would like to come out and run it.
What if the App stops working while I am in the middle of my run?
If you wear a watch or other tracking device, we can manually enter your time into the leaderboards. Please send your time to [email protected]
What if I do not want to use the Cowtown/RTRT Apps?
You are free to use any form of race tracking you want, but please email [email protected] with your time, once complete.
What is the new race date?
May 8th, 2021 – We will offer a 5K, 10K, Half Marathon, 4-person Half Marathon Relay, 2-Person Half Marathon Relay. The Kids 5K will take place virtually. Ultra and Full Marathon runners will have the option to run virtually, defer to 2022 or 2023 or transfer to the Half Marathon distance.
Can I run the race virtually?
Yes, you can run it virtually. Runners must log in to their Race Roster account and mark that they are choosing to run virtually or you may email [email protected] and we will assist you with updating your registration. All virtual runs must be completed by June 30, 2021.
What if I registered for multiple events? (Cowtown Challenge)
Runners registered for the challenge will have 2 options. They can either run both their events virtually or run one in-person and one virtually. With the 2021 event moving to one day it will not be possible to run both events in-person.
When will runner swag be sent out to virtual runners?
Runner packets that include the runner shirt and bib will be sent out in the second week of March. Finisher shirts and medals will be sent out in the first week of April. Challenge gear will also be sent out at this time.
Can I defer to 2022 or 2023?
Yes, we are allowing our runners to defer to the 2022 or 2023 race in case they are unable to make it to this year’s event. All runners that registered prior to August 27th will receive an email with instructions on how to choose their running options – in person, virtual, defer to 2022, or defer to 2023. These choices must be completed by September 10, 2020.
Will there be a Full and Ultra Marathon?
No, we are eliminating the Full and Ultra Marathons for the 2021 year due to the extended time the start line will be open and the smaller pool of volunteers available, due to COVID. Runners that have already registered for the Ultra or the Full Marathon will have the option to run virtually, transfer to the Half Marathon distance, or defer to the 2022 or 2023 years. Full and Ultra runners will receive email instructions if you have additional questions please email [email protected]
If I registered for the Marathon or Ultra what happens now?
Runners that registered for the Marathon or the Ultra will receive an email with instructions on how to change to the Half Marathon, defer to 2022 or 2023 or switch to virtual. Runners must make the choice no later than September 10, 2020.
Where will the start line be?
We are moving the start line onto Lancaster Ave. in front of the Will Rogers Memorial Center Coliseum for the 2021 Cowtown. Due to multiple events taking place at Will Rogers Memorial Center our traditional start/finish lines are not available for the May date.
Will there be spectators allowed at the Start or Finish lines?
Due to ongoing social distancing practices, no spectators will be allowed at the Start or Finish line. Spectators may follow their runners’ progress through The Cowtown app, more info regarding the app and signing up to follow runners will be sent out in April 2021.
What is the start line procedure? (How will the start of the race look like?)
The start line for 2021 will be a rolling start. Runners will be assigned a start time based on the predicted pace. Additional information regarding runners’ individual start times will be sent out prior to race day. The start line will be open from 6:30 am until 8:30 am.
What will the courses look like?
The courses for the May 2021 event are currently being designed and ceritified. Once the certification is complete the courses will be posted on the cowtown website at https://cowtownmarathon.org/the-cowtown-marathon-the-races/
Will there be water stops?
Runners are asked to carry their own water. Water stops will be available to refill runners’ water bottles- there will be no cups at stops. Volunteers will be at water stops and available to assist in refilling runners’ bottles with water and Gatorade. It is recommended that runners utilize a hydration vest or belt, if possible.
Will food and electrolytes be available on the course?
Gatorade and Gu will be available along the Half Marathon course. Water and Gatorade will be available on the 10K course and water will be available on the 5K course. All runners are asked to carry their own hydration and use the water stops to refill your bottles.
Will there be an Expo?
A determination regarding an in-person expo will be made in early Spring, dependant on the Covid-19 situation. If there is no expo we will offer a drive-thru packet pickup process or registered runners may pay to have their packet mailed to them. More details to be announced in early spring.
Will there be a hotel shuttle?
We will not be providing hotel shuttles for the May 2021 event due to social distancing guidelines. All runners will need to find their own transportation to the race venue.
Will there be a Kids 5K Run?
No, not in person. All school teams will be able to run virtually and earn their shirt and medal. School coaches have been contacted with details. If a child wants to run in-person they must register as an individual in the 5K that will take place on May 8th. Age divisions for the 5K will be available for all ages.
Do you have a paper form for registration?
No, all registration must be done electronically, even school teams. If schools need assistance, please email [email protected] and we will be able to help.
Will the Healthy Hig Relay take place at the May event?
Yes, runners will have the choice to run a 2-person or 4-person Healthy Hig Relay on the Half Marathon course.
Will there be shuttles for the Relay Exchange Points?
There will be NO RELAY SHUTTLES going to the Relay exchange points. All relay participants are responsible to get to their exchange points on their own. Driving directions will be provided prior to race day to assist runners.
Will there still be age division awards?
Yes, we will have age division awards for every in-person distance. Please go to cowtownmarathon.org and click on the distance you are interested in to review the age divisions.